how to design food delivery app

Introduction: On-Demand Food Delivery App

The on-demand food delivery apps are observing a massive success in terms of the exponential rise in consumers as well as revenue. The last year though challenging also has been revealing to food entrepreneurs around the world.

The covid crises helped potential consumers realize the importance of on-demand food delivery platforms. As everyone was advised to stay in their homes to avoid the contagion, customers, as well as restaurant partners, needed a way out to help them survive this tough phase. Home food delivery helped consumers order their favorite cuisines while maintaining social distance. Using them their order is delivered right at their doorsteps.

If you want to increase your reach and revenue significantly, it's time for you to equip your business with the correct tech. As it's evident that there is an increase in the use of smartphones having an on-demand food delivery app for your business is the best tech-friendly option you can provide to your consumers.

If you're willing to create a successful online food delivery business like Uber Eats and Grubhub then this is just the right read for you. It offers an overview of the on-demand services and the necessary features to develop a successful application.

Overview & Statistics:

It's such a nice feeling to organize a small get-together at your place with your near and dear ones and not have to worry about the food. You can order anytime as per your preference and need. You can enjoy your time with them rather than having to worry about offering the perfect cuisine.

One can spend quality time with their customers while enjoying their favorite food. The business of food delivery has been around for a while but the covid crises gave it the recognition it needed. Here are some stats that account for a promising past and future of the industry.

Since 2014, digital ordering and delivery have increased by 300%.
A whopping 60% of consumers in the US order take-out at least once a week,
The CAGR of the on-demand business sector has been 14% between 2018-20.
There has been a 218%, 124%, 160%, & 98% growth in the number of app downloads for the on-demand grocery delivery platforms Instacart, Shipt, Walmart Grocery, and Target respectively.
The revenue of the on-demand platform-to-consumer delivery platform is predicted to reach 96, 864 million USD by 2024, according to Statista.

Essential Features of an On-Demand Food Delivery App or Platform:

Every app is powered by the features included in it. You must be aware of the most trending features. Here is a list of some of the most essential features of an on-demand food delivery application.

The first thing you should know is the number of users you have for your app. In this app, there are 3 primary users
.

The customer

Admin

The delivery executive

One of the secondary app users is the restaurant partner. But their use of the app is in response to the primary users. Let's have a look at the essential features appealing to each user.

Must-have features for Customer App :

All the hard work you're doing is for creating an intuitive application for your users. The UI you design should be such that guides a user in selecting whatever dish they want to order from a particular restaurant. It should also have a seamless payment gateway to make quick orders.

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User Registration:

This is one of the first steps for any user wanting to interact with your app. You should try and create a hassle-free registration process. Many users quit using the app if they find the registration process too cumbersome. Hence, you should allow users to complete registration using their social media accounts as well.

Social media accounts would provide you enough information to get a user started. The user can later update their profile with other needed information.

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Advanced Search Feature:

This is perhaps an important feature for a customer. Whether you're an aggregator or are offering a personalized app, the users must get exactly what they're looking for. As every user might not be aware of the spelling your cuisines have, it should be able to guess what a user is trying to ask for. Creating an intelligent advanced search feature is essential to your app. You should also provide filters such as proximity, price, delivery fee, and much more to ease a user's interaction.

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Easy Payment Options:

Unlike before there are plenty of payment options that you can provide. The advent of fintech apps has introduced users to so many payment options. UPI payments allow the users to pay by just using their passwords. Along with debit/credit cards and cash on delivery, fintech apps can be a major contributor as a payment gateway.

Must-have features for Admin App :

It's the admin's job to set the prices, manage the payments, offer solutions to user's queries, and much more. It's the admin's responsibility to keep the platform running smoothly.

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Registration & User Management:

The registration process would be the same for all three app users. Consequently, the admin would also have to complete the login process to maintain a security check at all times.

The restaurant partners can then seek the admin's approval and start receiving orders. The restaurants can set their prices, share their profile, change their name and menu offerings, and much more.

This feature would also offer the facility to manage the platform's users. Any doubts, queries, or refunds that have to be addressed will happen from this feature.

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Content Management:

All apps are primarily dependent on content. The discounts, offers, and other services your app can provides can only be best showcased by making wise use of content. The admin with their team should update the content regularly. This would keep the users engaged with the application.

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Managing Payments & Refunds:

The biggest responsibility that an admin has is to take care of the finance. The admin has to make regular payments to the restaurant partners and approve refunds to potential customers. One must design this area of the app intelligently to carry out smoother transactions.

Must-have features for Delivery Person App :

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Registration:

A delivery agent has to get themselves registered and approved. Once their registration process is complete they can receive orders from restaurants. They have the liberty to login and work at their convenience.

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GPS Navigation:

As the delivery agents would be receiving orders from different areas you should inculcate sturdy navigation software for your app. This would ensure that the delivery agents reach their destinations on time.

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Payment Wallet:

The delivery executives get money on a daily basis. Hence, you must use a secure payment gateway to make efficient payments. The agents would be able to see a record of their trips and the money they earned from them.

Develop a Successful On-Demand Food Delivery Platform or App with Technource:

As per the statistics we observed the on-demand app development business is on the rise. Investing in it today following the right practices can help you become the next DoorDash or Uber Eats. If you're searching for an experienced IT service provider then you should get in contact with us.

We have the team and the expertise to take care of your app development process, right from its inception to its testing and then its launch. We have done the same for our numerous clients around the globe. Technource understands the distinctive business needs, brainstorm solutions and offer client-centric software solutions. Sign-up for a free consultation to learn more about our Agile app development process and how to create a successful on-demand application.

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